Website, payment, access, and content rules for StudyPG.

1. About StudyPG

StudyPG is operated by STUDYPG COMPANY (PVT) LTD. We provide digital learning resources such as question banks, mock tests, notes, study materials, and related preparation tools focused on MRCGP International AKT and related medical education pathways.

2. Eligibility and account registration

• You must provide accurate information when creating an account or placing an order.
• You are responsible for keeping your login credentials confidential and for activity carried out through your account.
• We may suspend or close accounts that are fraudulent, abusive, misleading, or used in breach of these terms.

3. Digital products and access periods

Access is granted after successful payment and may depend on the package purchased. Some products may be available until the next AKT exam date or for another access period clearly shown on the relevant sales page.

We may improve, correct, reorganize, or update course content at any time to maintain academic relevance, platform performance, or user experience.

4. Pricing, orders, and payment

Prices shown on the website are generally one-time purchase prices unless a recurring plan is expressly introduced and clearly identified at checkout. We may update pricing, offers, or package structures without prior notice for future orders.

Payments are handled through supported third-party payment gateways. We are not responsible for temporary gateway downtime or processing delays caused by those providers.

5. Refunds

Refunds are governed by our Refund Policy. In general, digital purchases are non-refundable once access has been granted, except for duplicate charges, failed delivery, verified technical issues, or where law requires otherwise.

6. Intellectual property

All site content, branding, question banks, notes, explanations, mock tests, downloads, videos, graphics, and course materials are owned by or licensed to StudyPG and are protected by intellectual property laws.

• You may use purchased content only for your own personal learning.
• You may not copy, redistribute, resell, publicly share, upload elsewhere, or use our material to create competing products or services without permission.
• Sharing accounts, bypassing access limits, or mass-downloading protected content is prohibited.

7. Downloadable materials

Some courses may include downloadable PDFs, notes, or files where that is expressly offered. Unless content is clearly marked for download, access should be treated as online-view access only.

Any downloaded material remains subject to these terms and may not be redistributed or commercially reused.

8. Communications and promotions

By registering or providing contact details, you agree that we may contact you about your account, support matters, product access, and order status by email or messaging channels such as WhatsApp where appropriate.

Promotional messages are optional where required by law, and you can opt out of marketing communications.

9. Community, live sessions, and mentoring

From time to time, we may offer optional live sessions, discussion spaces, mentoring, or community channels such as WhatsApp or Telegram groups. These features are supplementary, may be moderated, and may be changed or discontinued at any time.

Users must behave respectfully and lawfully in any live or community feature. Abuse, spam, harassment, or sharing copyrighted material without permission may lead to removal or suspension.

10. Acceptable use

• Do not use the site for unlawful, fraudulent, harmful, or abusive purposes.
• Do not interfere with the platform, security systems, servers, or payment flows.
• Do not scrape, automate, or reverse engineer protected areas beyond what law allows.
• Do not post content that is defamatory, infringing, obscene, threatening, or otherwise unlawful.

11. Educational purpose only and no guarantee of results

StudyPG content is for educational and exam-preparation purposes only. It is not medical advice, legal advice, licensing advice, migration advice, or employment advice.

We do not guarantee exam success, specialist recognition, migration outcomes, job offers, salary outcomes, or uninterrupted access. Users are responsible for checking official requirements with the relevant examination, regulatory, or licensing authorities.

12. Service availability and liability

We aim to keep the platform available and secure, but maintenance, updates, technical failures, or events beyond our control may affect availability.

To the fullest extent permitted by law, our liability for claims relating to a paid product will not exceed the amount actually paid for that product. We are not liable for indirect or consequential losses arising from use of the website or educational content.

13. Changes to these terms

We may update these Terms & Conditions from time to time. Continued use of the website after updated terms are posted means you accept the revised version.

14. Governing law and contact

These terms are governed by the laws of Sri Lanka. Disputes relating to the website or services will be subject to the competent courts of Sri Lanka.

STUDYPG COMPANY (PVT) LTD | No. 111, Sri Dharmarama Road, Dematagoda, Colombo 09, Sri Lanka 00900 | Email: [email protected] | Phone: +94 77 729 6286