How StudyPG collects, uses, and protects personal data.

1. Who we are

StudyPG is operated by STUDYPG COMPANY (PVT) LTD, an online education business focused on digital learning resources for MRCGP International AKT preparation and related medical education offerings.

2. Information we collect

• Identity and account details such as name, email address, phone number, password, and profile information.
• Transaction and billing details needed to process orders, confirm payments, prevent fraud, and manage refunds or support.
• Course activity data such as enrollments, learning progress, quiz attempts, and access logs.
• Communications sent to us through forms, email, WhatsApp, or support channels.
• Technical data such as IP address, browser type, device information, pages visited, timestamps, and diagnostic logs.

3. Payment information

Payments may be processed through third-party gateways such as PayHere or other enabled providers. We do not intentionally store full card details on our own servers unless a secure payment feature expressly says otherwise.

4. How we use your information

• To create and manage your user account.
• To process payments, enroll you in purchased products, and provide access to course content.
• To communicate about orders, service notices, account security, and support matters.
• To improve platform performance, content quality, and user experience.
• To detect fraud, abuse, payment issues, unauthorized access, or other security concerns.
• To meet legal, tax, accounting, or regulatory obligations.

5. Emails, WhatsApp, and promotional messages

We may send transactional or service messages by email, SMS, or WhatsApp where relevant to your account, payment, support request, or purchased access.

Where permitted by law, we may also send marketing or promotional updates about courses, offers, or platform news. You can opt out of promotional communications at any time using the unsubscribe method provided or by contacting us.

6. Cookies and analytics

We may use cookies and similar technologies for login sessions, performance, preferences, security, analytics, and advertising measurement.

This may include analytics or remarketing tools such as Google Analytics, Meta Pixel, or similar services where enabled on the website. Disabling cookies may affect parts of the service.

7. Sharing information

We do not sell your personal data. We may share limited information with payment processors, hosting providers, analytics providers, communication tools, advisers, or authorities where reasonably necessary to operate the service, comply with law, or protect rights and security.

8. International processing

Because some hosting, communication, analytics, or payment tools may operate in multiple countries, your information may be stored or processed outside your local jurisdiction as needed to provide the service.

9. Data retention

We keep personal data only for as long as reasonably necessary for education delivery, account management, business records, dispute handling, legal compliance, and security purposes.

10. Your rights

Depending on applicable law, you may have rights to request access to your data, correct inaccurate information, request deletion where appropriate, object to certain processing, or withdraw consent where processing is based on consent.

11. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No internet-based system can be guaranteed to be completely secure, so users should also protect their account credentials and devices.

12. Children

StudyPG is intended for adult learners and healthcare professionals. We do not knowingly collect personal information from children where parental or other lawful consent is required.

13. Policy updates and contact

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised last-updated date.

STUDYPG COMPANY (PVT) LTD | No. 111, Sri Dharmarama Road, Dematagoda, Colombo 09, Sri Lanka 00900 | Email: [email protected] | Phone: +94 77 729 6286